Premium Secure 2.0: A managed IT service that truly meets business needs

October 25, 2023

Managed IT services

We're very proud to launch our Premium Secure 2.0 managed IT service! Meeting our customers' requirements in the best possible way is a top priority. Since 1996, we've built up a wealth of experience in providing IT services to businesses, which has led us to this new version of Premium Secure. We collaborate closely with our customers, listening, observing and carefully analyzing their needs. This approach has motivated our recent enhancements to this service offering.

First of all, what is Premium Secure?

Premium Secure is a managed IT solution that enables companies to offload the day-to-day management of their IT infrastructure. Our technicians take care of remote supervision, updates and maintenance of the company's IT environment. Help Desk support is available 24/7, and we implement best practices in cybersecurity.

Our team of experts also offers consulting services via business reviews and technology roadmaps. These provide the technological planning needed to achieve objectives and support the digital shift.

Opting for a managed IT service means smooth operations and peace of mind 24/7.

What makes version 2.0 different?

From now on, most IT projects, with a few exceptions, are included in the Premium Secure offer (once the initial upgrade has been met). Previously, services such as cloud migration, server setup, Wi-Fi projects and others were considered separate services, incurring additional costs. Now, these services are all part and parcel of the Premium Secure offer! *

This new offer has many advantages for our customers. It allows us to react more quickly to their IT needs by eliminating the "Is it billable?" question that often slows down project start-ups. It also facilitates budgeting for IT expenditures, as customers need only consider a price per user.

Another major innovation of version 2.0 is its proactive rather than reactive approach. Unlike a reactive approach that simply repairs incidents, our proactive approach aims to align our services with our customers' goals, implementing enhancements to strengthen their existing infrastructure. We work hand-in-hand with our customers to help them achieve their objectives, establishing a true partnership relationship.

Premium Secure aims to simplify the lives of IT teams by offering them a turnkey solution that ensures peace of mind and more consistent performance from their IT infrastructure. The success of our customers is at the heart of our mission, and it is with this in mind that we have enhanced our Premium Secure service offering.

To find out more about the benefits of outsourcing your IT services, please see Managed IT services: Why outsourcethe management of your IT infrastructure?

*Please note that some conditions apply, please contact us for more details.

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