24/7 Support
Our support team of technicians, network administrators, and programmer analysts are here to assist you 24/7.
To help us respond quickly, please submit your request using one of the following methods:
A portal for submitting your service requests and tracking progress.
Talk to one of our technicians for technical support.
For emergencies, please call +1 888-889-4668.
If you prefer to reach out to us by email, write to us at support@kezber.com.
At the request of a technician, you can provide remote access to your computer for live support.
Network and system administrator
Available jobs
WORK THAT INSPIRES YOU !
- You will diagnose and fix issues associated with the use of a Windows workstation, Active Directory, backups, etc;
- You will regularly propose and implement solutions;
- Your role will include deploying workstations and installing peripherals;
- You will be investigating issues and performing other procedures on servers;
- You will be administering and maintaining IT networks on a daily basis;
- You will provide users with technical support by responding to client needs and processing various tickets;
- You will be responsible for documenting your actions and carrying out technical writing;
- You will be entering your work hours in the management system on a daily basis;
- Tasks will include frequently visiting clients to address their various IT needs/problems;
- At times, you will work on a standby (on-call) basis depending on company needs;
- You will actively stay up-to-date with new technologies.
AREAS OF EXPERTISE
- DEC or AEC in computer science
- Minimum of 5 years of experience in a similar position
- Experience with industrial systems and technologies is an asset
- The following Microsoft Certifications ( 2 stars or more ) are an asset: Azure, Teams, Modern workplace
- Command of the following technologies: Windows Server (all versions), ActiveDirectory, networking, Microsoft Exchange, Microsoft SQL; Hyper-V/ VMware, enterprise antiviruses (Trend Micro is an asset); enterprise backup systems (Backup Exec, Veeam and Altaro, etc.); enterprise firewalls (SonicWall, WatchGuard, Check Point and others), Sharepoint
- A good command of French and English is essential!
- Driver’s license
- Knowledge of the following products is an asset: Citrix and cisco
HOW WE IMAGINE YOU
- You communicate well, both orally and in writing;
- You have solid organizational, analytical and time management skills;
- Working independently is not a problem for you!
- You’re able to adapt smoothly in a constantly changing environment;
- You’re well known for your leadership, thoroughness and diligence;
- You’re a team player.
Apply for this job
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