The Internal Sales Representative is one of the first points of contact for Kezber’s clients and partners. By embodying the company’s values, mission and professionalism, this individual ensures a good first impression. As an ambassador for Kezber, they inform clients about the products and services offered that align with their needs while supporting the sales team.

• You will provide technical assistance to the client as needed (or direct their request to someone who can help).
• You will be responsible for growing the client account portfolio.
• You will ensure that existing clients are satisfied with the services offered by making courtesy calls and following up on files.
• You will update client information in the database as required.
• You will assist the sales team by providing support during the quotation preparation process.
• As part of your daily routine, you will help and support the sales team by scheduling client appointments.
• You will be responsible for producing statistical reports for the sales team.
• You will follow up on promotional initiatives related to the products and services offered.

• You have relevant experience in customer service and the IT sector.
• You are interested in IT and have a general knowledge of Microsoft products.
• You are perfectly bilingual.
• Your energetic, tenacious and enthusiastic personality can easily tackle challenges.
• You have good judgment and are highly skilled in analyzing and listen to client expectations.
• You thrive as part of a team and have excellent interpersonal and leadership skills.
• You have strong management, organizational and planning skills and can effectively prioritize tasks.
• You pay careful attention to details and take a thorough approach to your tasks while still being able to juggle multiple projects under pressure.
• You use this agile approach to seize opportunities.
• You have excellent written and spoken communication skills.