IT technician - intermediate level

40h / week
To discuss

Available jobs

3 job(s) in Brossard, Drummondville, Magog


  •  You will provide users support for different systems
  •  You will monitor the systems and provide the required support to the various departments
  •  You will ensure the proper functioning and management of IT tools
  • You will assist network and system administrators and participate in diagnosing various problems encountered in order to propose innovative solutions
  • You will diligently manage and follow up on tickets
  • You will protect data and applications by implementing best practices in security and document management
  • You will help organize license and program updating as well as IT equipment renewal;
  • You will regularly install, configure and update hardware, equipment and software
  • Your objective will be to ensure the continuous improvement of processes and increase their efficiency
  • You will regularly propose and implement solutions to ensure the achievement of objectives
  • You will provide users with tech support on a daily basis
  • On a daily basis, you will have to install, maintain and investigate the causes of failures in addition to upgrading the hardware and software
  • You will attend the virtual physical services or cloud
  • You will also participate in the analysis of impact of implementing new solutions


  • DEC or AEC in computer science
  • Minimum of 5 years of experience in a similar position
  • Driver’s license
  • The following Microsoft Certifications are an asset, MS 900 – MS 100
  • Knowledge of the following products is an asset: Citrix XenApp/XenDesktop/XenServer
  • Command of the following technologies: Windows Server (all versions), ActiveDirectory, networking, Microsoft Exchange, Microsoft SQL; Hyper-V / VMware, enterprise antiviruses (Trend Micro is an asset); enterprise backup systems (Backup Exec, Veeam and Altaro, etc.); enterprise firewalls (SonicWall, WatchGuard, Check Point and others), Sharepoint and Cisco products and technologies

  • Good knowledge of: Office 365, Microsoft CRM, Great Plains, Microsoft Teams and Azure
  • A good command of French and English is essential!
  • Experience in an industrial environment is an asset


  • You communicate well, both orally and in writing;
  • You have solid organizational, analytical and time management skills
  • Working independently is not a problem for you!
  • Working under pressure does not intimidate you
  • You’re able to adapt smoothly in a constantly changing environment
  • You’re well known for your leadership, thoroughness and diligence
  • You’re a team player.

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