Business intelligence provides a complete, real-time picture of the critical information that matters most to you in your daily life, presented in the form of optimized and interactive reports and dashboards. The use of “big data” is a key component to create KPIs, enabling descriptive as well as predictive analyses. Thanks to BI, you will be able to make accurate and informed decisions in real time.

Does business intelligence suit my business?

If you can see your business in the following statements, its time to consider implementing Business Intelligence.

• Is it possible to gather data from multiple sources and software in my business?
• I need reports in real-time!
• I want to validate if the actions we are taking has a real effect on performance
• We are losing too much time with data entry tasks
• My business generates so much data it is impossible to analyse
• I cannot identify the paths to improving my business
• Our teams work separately in a siloed infrastructure
• I need dashboards dedicated to the sales, marketing, finance or production departments.

Here are some tangible examples of BI:

Manufacturing:

• Viewing machine performance in real time;
• Guiding decision-makers on production performance;
• Evaluating the impact of a change in business process;
• Scheduling preventive maintenance;
• Predicting sales and financial performance;
• Optimizing supplier and production management.

Service:

• Evaluating estimated versus actual performance;
• Conducting a technological watch;
• Providing information on customer satisfaction;
• Boosting support centres’ performance;
• Minimizing customer irritation and maximizing customer retention;
• Analyzing salespeople’s performance.

Retail business:

• Generating reports including descriptive data on sales;
• Informing decision-makers about consumers’ purchasing habits;
• Optimizing marketing campaigns;
• Improving the customer experience by providing personalized offers;
• Tracking popular products;
• Assessing the performance of promotions.

Thinking about implementing BI in your company? Download our eBook to learn more and thoroughly understand the best BI practices so you can start benefiting from BI now.