HELPING YOU MANAGE YOUR IT
Our experts relieve you of your time-consuming IT management duties. Kezber's new generation of Premium Secure managed IT services make it easier than ever before to improve system performance and reliability, access to 24/7 technical support, and secure your data!
ACCESS TO 24/7 IT SUPPORT
CYBERSECURITY & RECOVERY PLAN
MONITORING & DOCUMENTATION
MAINTENANCE AND OPTIMIZATION
TAKING CARE OF YOUR ASSETS
OUTSOURCE YOUR IT INFRASTRUCTURE MANAGEMENT
Our Premium Secure managed IT service offering covers all your needs. Our experts take care of:
- A help desk for your IT infrastructure, workstations, users, hardware, software, access, etc.
- Integration and technical documentation
- Remote monitoring, updating, and maintenance
- System performance optimization
- Your security policy and data management
- Your disaster response and recovery plan
- Implementing cybersecurity best practices
- And much more!
YOUR IT PARTNER
WINNING ADVICE FROM OUR DIGITAL TRANSFORMATION EXPERTS
Offering much more than basic IT solutions, our service contract includes:
- Phishing awareness and support program
- Communications technology roadmap (CTR)
- Quarterly business review (QBR)
- Access to a pool of experts with skills spanning the full IT spectrum
- IT performance reports and analyses
- A flexible, human-centric approach
- Services that are always on time!
A ONE-STOP-SHOP FOR YOUR MANY NEEDS
OUR DIGITAL KNOW-HOW KEEPS YOU ON TOP OF YOUR IT GAME
Like our diverse team, our service contract covers all corners of the IT landscape, ensuring we can resolve your issues as quickly as possible.
To provide you with the rapid and personalized assistance your business needs, we offer 4 lines of communication for submitting your technical requests.
Self-service support portal: Ideal for service requests and tracking progress.
Live chat: To chat with one of our technicians.
Emergency phone: For immediate assistance.
Email: For non-urgent requests.
BID ADIEU TO YOUR IT WOES
A MORE HUMAN APPROACH TO YOUR TECHNOLOGICAL TROUBLES
Free yourself from IT annoyances with managed services from Kezber! By calling on our experts, you can say goodbye to:
- Network slowdowns
- Obsolete and non-functional equipment
- Unsecure IT equipment
- Work stoppages
- Inefficient use of your hardware and software
- Hours lost by employees trying to resolve IT issues themselves
- Managing users, licenses, and complex permissions
- Purchasing gear not optimized for your needs
INCLUDED IN THE PREMIUM SECURE SERVICE CONTRACT
DEDICATED & PRIVILEGED 24/7 SUPPORT
REMOTE MONITORING AND PREVENTIVE MAINTENANCE
SYSTEM HEALTH REPORTING
DIVERSE AND CERTIFIED MICROSOFT EXPERTISE
NETWORK AND SERVER OPTIMIZATION
USER MANAGEMENT, ACCESS MANAGEMENT, AND LICENSES
SECURITY POLICY AND RECOVERY PLAN
HARDWARE PROCUREMENT AND CONFIGURATION
FIXED COST PER USER
QUARTERLY BUSINESS REVIEWS (QBR)
COMMUNICATION TECHNOLOGY ROADMAP (CTR)
WHAT OUR CLIENTS ARE SAYING…
"The emergency was taken seriously. They sent an expert on-site who solved the problem. A preventive solution was then offered so we won't have to find ourselves in the same situation again."
- Spa Eastman
“Excellent service provided
by the tech… prompt response time…took ownership of the situation… and let’s not
to forget how easy it was to contact the Kezber team directly. Bravo! Keep on
"Just spent 3+ hours with a technician, many complicated things to be done. He was very courteous."
Bonaventure Ice Rinks
"Very helpful, professional, and kind, the technician knew exactly how to assist me. Excellent service."
- KASI Aviation Services Inc.
"The technician met all our expectations. He analyzed the situation and directed us to the right solutions."
- Ville de
"Very satisfied. A big
thanks to Carlos Winters for solving our OneDrive-to-SharePoint synchronization
For me, the most
interesting aspect of the new generation of Premium Secure managed services is
business review, which aims to maximize the value delivered to the customer's
operations. In concrete terms, business review is an opportunity to meet
systematically with the client in order to review the state and use of its IT
services, to assess its problems, and its short-term needs in order to
establish value-added actions. We can thus provide clarifications and
corrections so that the client is well aware of its technological capabilities
in the context of its operations.
By combining strategic support from our experts with the inclusive Premium Secure formula, IT management is greatly simplified and the client then finds themselves in a position of proactive reflection focused on the digital transformation strategy, all supported by our technical expertise and our change management professionals.
This is the difference between a company that constantly puts out fires and those that create value through the use of technology!
-Nicolas Grisé, Senior business advisor
PREMIUM SECURE MANAGED IT SERVICES
OUR NEW SERVICE CONTRACT GIVES YOU MORE!
TOP-SHELF IT ASSISTANCE
EXPERTS KNOWLEDGEABLE IN MULTIPLE FIELDS
MICROSOFT GOLD CERTIFICATIONS
OFFICES FOR NEARBY SERVICES
PARTNER FOR ALL YOUR IT NEEDS
WANT TO CHAT WITH A REAL HUMAN BEING ABOUT ONE OF YOUR PROJECTS?